Five days in and my withdrawal is still pending

[ron_from_jersey]

Requested a $600 cashout via instant bank last Wednesday and it is still showing pending five days later. The site states 1 to 3 business days for review, so I am past their own window now.

I did complete KYC when I signed up, ID and a utility bill, both came back approved a month ago. The only thing different this time is the amount, my earlier cashouts were $150 and $200 and both cleared inside a day.

Support keeps replying that it is in the payments queue and to wait. No new documents have been requested from me.

Is a five day pending on a $600 withdrawal something I should be worried about, or does a larger amount just trigger a slower manual review? What did you do when yours sat in pending past the stated window?

[payout_pete_pa]

Larger amounts crossing a threshold almost always kick into a second manual review, and $600 is right around where I see that happen. It is annoying but it is usually a hold, not a refusal.

First thing, check if your site has a reverse withdrawal or pending reversal feature, because if it does and you accidentally cancel, the clock starts over. Leave it alone.

Second, ask support one direct question in writing, are they waiting on any document or any internal approval, yes or no. That forces a real answer instead of the queue line.

Mine sat four days at $750 once, cleared on day five after I asked exactly that. Have you checked whether they offer a different payout method, sometimes switching the request to PayPal jumps the bank queue.

[skeptic_sandra]

Five days past their stated 3 day window is worth a paper trail now, even if it does clear. Screenshot the pending status with the date, and save every support reply.

If it goes past say ten days with no document request and no clear reason, your next step is the regulator or licensing complaint process for whatever jurisdiction the site is licensed in. Knowing where they are licensed before you deposit is exactly why it matters.

[brunch_money_bri]

This pattern is so common with first larger cashouts. Small withdrawals breeze through automated checks, then the first bigger one trips a manual review even when your KYC is already approved.

For what it is worth, the day of week matters too. A Wednesday request running into a weekend can easily eat two of those five days because review teams are thin Saturday and Sunday.